can't activate license

LWG

my version is student edition, and I cannot activate the license in HyperWorks2021. please help me.

Log:

[12/03/21 15:25:31] Releasing features...

[12/03/21 15:25:31] Invalid state for releasing

[12/03/21 15:25:31] Failed to release

[12/03/21 15:25:31] Trying activate features...

[12/03/21 15:25:31] Trying to activate...

[12/03/21 15:25:31] Deactivating features...

[12/03/21 15:25:31] Activating...

[12/03/21 15:25:31] Activating required features

[12/03/21 15:25:32] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneAP, HyperWorks, HWHyperMesh

Error Code: 9

Error Description:

Feature not found

 

Feature: HyperMesh

Error Code: 9

Error Description:

[LOCAL] /Altair2021/hwdesktop/../security/altair_lic.dat - (Err: 9) Feature not found

 

License Path: /Altair2021/security/altair_lic.dat;D:/Altair2021/hwdesktop/../security/altair_lic.dat;D:\Altair2021\environment

 

Altair Hosted HyperWorks Units: License error

 

Feature: HyperMesh

Error Code: -40

Error Description:

[LicID -1] (Err: -40) While checking out feature "GlobalZoneAP": Requested feature name was not found in licenses

 

 

[12/03/21 15:25:33] Failed to activate

[12/03/21 15:34:08] Releasing features...

[12/03/21 15:34:08] Invalid state for releasing

[12/03/21 15:34:08] Failed to release

[12/03/21 15:34:08] Trying activate features...

[12/03/21 15:34:08] Trying to activate...

[12/03/21 15:34:08] Deactivating features...

[12/03/21 15:34:08] Activating...

[12/03/21 15:34:08] Activating required features

[12/03/21 15:34:12] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneAP, HyperWorks, HWHyperMesh

Error Code: 9

Error Description:

Feature not found

 

Feature: HyperMesh

Error Code: 9

Error Description:

[LOCAL] /Altair2021/hwdesktop/../security/altair_lic.dat - (Err: 9) Feature not found

 

License Path: /Altair2021/security/altair_lic.dat;D:/Altair2021/hwdesktop/../security/altair_lic.dat;D:\Altair2021\environment

 

Altair Hosted HyperWorks Units: License error

 

Feature: HyperMesh

Error Code: -40

Error Description:

[LicID -1] (Err: -40) While checking out feature "GlobalZoneAP": Requested feature name was not found in licenses

 

 

[12/03/21 15:34:12] Failed to activate

 

Rahul_P1

HI,

You will find all the troubleshooting tips for this license error here - https://altairuniversity.com/altair-student-edition-licensing/ 

LWG

Rahul Ponginan_22560 said:

HI,

You will find all the troubleshooting tips for this license error here - https://altairuniversity.com/altair-student-edition-licensing/ 

All settings are correct, but it still doesn't work.

LWG

LWG said:

All settings are correct, but it still doesn't work.

Thanks, it works, after restart.

Rahul_P1

LWG said:

Thanks, it works, after restart.

Thanks so much for the update