How can I change my license from .lic to .dat?

Andy_20497
Andy_20497 Altair Community Member
edited May 2024 in Community Q&A

Hello, 

I have an student version of Hyperworks. Therefore I got an activation key. I made everything to activate the license as it is described at this page https://web.altair.com/altair-student-edition#license-activation

When I open Hyperworks I have to manually chose the license file. In my case this is a file called <my activation key>.lic

So it is a .lic - file. 

I think normally the file should be called altair_lic.dat (which is a .dat - file). 

When I click on activate, Hyperworks is working but all the other products which should also work with this license are not working. There I only get an error.

Can someone please help how I could get rid of this problem, so that I can also use the other products beside Hyperworks? Do I have to change the .lic-file to a .dat-file? 

I appreciate every help! 

Thank you!

Greetings Andy

 

Answers

  • Andy_20497
    Andy_20497 Altair Community Member
    edited May 2024

    I already changed the name of the file but it does not change anything with the problem that I can't use the other Altair Products (only Hyperworks works). 

    Would appreciate every help! 

    The error code when I open something is the following: 

    Altair License Manager: License error

    Feature(s): GlobalZoneEU, HyperWorks, HWHyperMesh
    Error Code: 9
    Error Description:
    Feature not found

    License Path: C:/Program Files/Altair/2021-edu/hwdesktop/../security/altair_lic.dat

    Altair Hosted HyperWorks Units: License error

    Feature: HyperMesh
    Error Code: -40
    Error Description:
    [LicID -1] (Err: -40) While checking out feature "GlobalZoneEU": Requested feature name was not found in licenses

Welcome!

It looks like you're new here. Sign in or register to get started.

Welcome!

It looks like you're new here. Sign in or register to get started.