How can I change my license from .lic to .dat?

Andy_20497
Andy_20497 Altair Community Member
edited May 4 in Community Q&A

Hello, 

I have an student version of Hyperworks. Therefore I got an activation key. I made everything to activate the license as it is described at this page https://web.altair.com/altair-student-edition#license-activation

When I open Hyperworks I have to manually chose the license file. In my case this is a file called <my activation key>.lic

So it is a .lic - file. 

I think normally the file should be called altair_lic.dat (which is a .dat - file). 

When I click on activate, Hyperworks is working but all the other products which should also work with this license are not working. There I only get an error.

Can someone please help how I could get rid of this problem, so that I can also use the other products beside Hyperworks? Do I have to change the .lic-file to a .dat-file? 

I appreciate every help! 

Thank you!

Greetings Andy

 

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Answers

  • Andy_20497
    Andy_20497 Altair Community Member
    edited May 4

    I already changed the name of the file but it does not change anything with the problem that I can't use the other Altair Products (only Hyperworks works). 

    Would appreciate every help! 

    The error code when I open something is the following: 

    Altair License Manager: License error

    Feature(s): GlobalZoneEU, HyperWorks, HWHyperMesh
    Error Code: 9
    Error Description:
    Feature not found

    License Path: C:/Program Files/Altair/2021-edu/hwdesktop/../security/altair_lic.dat

    Altair Hosted HyperWorks Units: License error

    Feature: HyperMesh
    Error Code: -40
    Error Description:
    [LicID -1] (Err: -40) While checking out feature "GlobalZoneEU": Requested feature name was not found in licenses

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