I can't openning my .h3d files on hyperview

hugo gaspard
hugo gaspard New Altair Community Member
edited December 2022 in Community Q&A

Hello, 

I contact you because I can't open my .h3d file on hyperview. When I want to open it, the application crash and I didn't see any errors messages. 

How can I fix this issue ? 

Is this possible that the file is too large ? 

Thanks in advance 

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Answers

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited November 2022

    Do you have any other similar file that fails as well? or is this specific to this file?

    Are you able to test the same file in another machine?

  • hugo gaspard
    hugo gaspard New Altair Community Member
    edited November 2022
    Adriano A. Koga_21884 said:

    Do you have any other similar file that fails as well? or is this specific to this file?

    Are you able to test the same file in another machine?

    I already create .h3d file with an other model and I can open it. Its very specific to this file.

    I already test to open it with an other machine but it didn't works. (the machine have the same properties.. ) 

    It is possible to hve an error file under hyperview in order to see why the file cannot be imported. Because when I click on import for my model Hyperview closes directly

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited November 2022
    hugo gaspard said:

    I already create .h3d file with an other model and I can open it. Its very specific to this file.

    I already test to open it with an other machine but it didn't works. (the machine have the same properties.. ) 

    It is possible to hve an error file under hyperview in order to see why the file cannot be imported. Because when I click on import for my model Hyperview closes directly

    a couple things to try:

     

    - try to load the h3d file into HVTRANS and check if it at least loads the table of contents of your model

    - try to run again the model, and make sure the file was not corrupted, somehow

    - try to load the file into HV UpFrontLoader (loads the file in portions, better handling huge models)

    image

    by the way, how large is your file, and what is your hardware right now?

  • hugo gaspard
    hugo gaspard New Altair Community Member
    edited December 2022
    Adriano A. Koga_21884 said:

    a couple things to try:

     

    - try to load the h3d file into HVTRANS and check if it at least loads the table of contents of your model

    - try to run again the model, and make sure the file was not corrupted, somehow

    - try to load the file into HV UpFrontLoader (loads the file in portions, better handling huge models)

    image

    by the way, how large is your file, and what is your hardware right now?

    I tried to load my file into HTRANS and these application crash too without any messages. 

    I launched my calculation several times to test several .h3d and each time I cannot open it. 

    The size of my file is 800 000 ko. 

    RAM : 16 Go 

    Processor : Intel core Vpro I7 

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