Can't find Host ID

I_Ka
I_Ka Altair Community Member
edited March 2022 in Community Q&A

Greetings,

The problem I encounter is that I can’t find (or don't have) my Ethernet host ID.

In the first image you can see the form I have to complete to obtain my license.

In the second image you can see what the “ipconfig -all” command returns. There is no "Ethernet adapter" category.

My question is whether I can use one of the highlighted physical address (see image_2) as my Host ID in order to proceed with my form.

Thank you for your time.

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Answers

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited March 2022

    you can use your wifi adpater physical(mac) address too.

    BUT make sure there's no option that automatically disables it for any reason, such as power savings.

    Otherwise, from time to time you will "lose" your license.

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited March 2022

    HI

    This page contains instructions on identifying the Host ID and troubleshooting tips for student license errors

    https://altairuniversity.com/altair-student-edition-licensing/