SOFTWARE NOT INSTALL DUE TO LICENCE MISMATCH OR ERROR

SUMIT KESARIYA
SUMIT KESARIYA New Altair Community Member
edited February 19 in Community Q&A

MY MACHINE ETHERNET ID AND STUDENT EDITION BUNDEL LICENCE ETHERNET ID IS NOT MATCH  SO PLEASE PROVIDE ME NEW LICENCE FOR SOFTWARE INSTALL

MY MACHINE ETHERNET ID IS     D4-BE-D9-10-23-1F

 

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Answers

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited February 15

    you will neeed to go back to the license request process, and redo the process with the correct ethernet address, in order to request a new license file.

     

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited February 19

    Hi Sumit,

    The Altair Student Edition Bundle can now be directly accessed from the Altair One Marketplace.

    You no longer require a .dat license file to use the software. You can generate the license activation key yourself on the Altair One Marketplace. Then, simply copy and paste this key into the license setup window within the software to activate your student license.

    Kindly follow the steps below to access the Student Edition Bundle on Altair One Marketplace:

    1. Visit Altair One Marketplace - https://altairone.com/Marketplace (Sign In using your official university email ID). Navigate to the Student Edition Bundle.
    2. Choose the software you wish to download.
    3. Go to the download tab.
    4. Click on the download icon to start the download of the .exe file (please refer to the image below).

    NOTE: Do not click on the "Try and Buy" option. Go to the download tab (as shown in the image below) and click on the download icon to download the required software. If you do not see the download tab, please try logging in again or kindly wait until your account is approved, which might take 2-3 days.

    You can also follow this video to get access to the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.


    https://www.youtube.com/watch?v=b4_-4MZNF7Y

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited February 19

    P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! Please feel free to share the attached flyer and encourage your students to join the competition!

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