Error Codes 6 during Installation

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

I have Followed all the processes mentioned in the 'License Application Process PDF'  & respective video for the same, even though its showing some Error Code - 6 , what are the reasons & how to fix them?

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited January 2017

    Hello All,

     

    Error code 6 is typically the below following issues –

    ·         Typo in the license file name.  Normal typos are:  Altair is spelled wrong or file name is called altair_lic.dat.dat

    ·         Location of the altair_lic.dat file is not in the security directory.

    ·         Modification of installation directory location after the product was installed

     

    So kindly try with the above options & once your problem solved then update us regarding the same

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