HMopengl.exe stops woking

Altair Forum User

Hi everyone.

I am doing some simulations for my dissertation project and during meshing and computing processes the Hmopengl.exe process stops working. I have tried to figure out whats going on but everything I have done has been useless so far. 

I have given administrator rights to the application, disconnected the anti-virus, changing the work directory but nothing has changed. 
Sometime I receive an extra error saying 'segmentation error ocurred'. I have plenty of space in the hard drive and the working directory has around 100gb space. 

 

I will upload some pictures later with the problem.

 

Thanks in advance.

 

Guillermo

 

Altair Forum User

Hi

Can you clear all the settings files and try running.

The below post shows the procedure for deleting settings files:

 

PS: Please close all the HyperWorks session and delete the settings files.

Altair Forum User

Altair Forum User said:

Hi

Can you clear all the settings files and try running.

The below post shows the procedure for deleting settings files:

 

PS: Please close all the HyperWorks session and delete the settings files.

Hi George. It hasnt worked unfortunately. 

Any other idea?
Thank you beforehand. 

Altair Forum User

Altair Forum User said:

Hi

Can you clear all the settings files and try running.

The below post shows the procedure for deleting settings files:

 

PS: Please close all the HyperWorks session and delete the settings files.

Should I uninstall?

Rahul_P1

Please check if the graphics card and driver in your machine is compatible with HyperWorks

If not please switch to a supported card (switch it in BIOS to NVIDIA or any supported card in your machine already) and try

list of supported cards are here - 

Unable to find an attachment - read this blog

QuyNguyenDai

Yeah, try to reinstall the software. If the issue is always there, maybe hardware is the cause.