Download error "edu2017_win64.exe"

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi. I am a university user and recently signed up for the student version of Altair hyper works. I received an email with links for download.

However, when I click on the links, the download begins and goes towards completion (100%) but as soon as it hits 100%, the download fails with a 'Failed - Download Error'. This is for all links that were sent to me including Hyperworks student edition 2017, solidthinking student edition, Hyperworks student edition 2014 etc.

 

Any way around this?

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited May 2018

    Hi,

     

    Better late than never ;)/emoticons/default_wink.png' srcset='/emoticons/wink@2x.png 2x' title=';)' width='20' />

    I had the same problem as yours. It came from the fact that I was using Mozilla Firefox. It worked properly with Google Chrome.

     

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