altair hyperworks error code 9
Altair EmployeeHello,
I installed the Altair Hyperworks student version around 3-4 weeks back. It worked perfectly for a couple of weeks but now when I try to open it, it throws the code error 9 message. Also, please note that there has been no change made by me in those weeks for this error to occur. Kindly direct me on how to solve this
Regards,
Sourabh Sudevan
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I have same problem – Error Code:9. I did as you suggested but still is not working.
Here is full error massage:
Altair License Manager: License error
Feature(s): GlobalZoneAM, HyperWorks, HWAutomate
Error Code: 9
Error Description:
Feature not found
Feature: Automate
Error Code: 9
Error Description:
[LOCAL] C:\Users\Vlado\Documents\Altair\altair_lic.dat - (Err: 9) Feature not found
License Path: "C:/Program Files/Altair/2020-edu/hwdesktop/../security/altair_lic.dat";C:\Users\Vlado\Documents\Altair\altair_lic.dat
HI, have you tried all the steps here Altair Student License Basic Troubleshooting if so, the post has instructions on how to request with the correct ethernet ID
Hi,
Kindly read the following blog which answers your question: Altair Student License Basic Troubleshooting
Regards,
Koushik Chandrashekhar
Associate Engineer - CAE