Altair Inspire student version error code appears.

GRASSHEAD
GRASSHEAD Altair Community Member
edited February 2023 in Community Q&A

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Depending on the installation method, I downloaded the Inspire, set the license you sent me by mail to the environment variable, put it in that location, and run it, but this error appears.
I thought the IP was wrong, so I used Wi-Fi and Ethernet, but I got the same error.

How can i solve this problem?

Thx for reading my question.

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Answers

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited February 2023

    is this error shown when you launch the product? or when you're running a simulation?

    what do you mean by "set the license you sent me by mail to the environment variable"?

    the license for the student edition comes as 'altair_lic.dat'.

    You just need to add it to the installation folder, under the 'secutirty' folder.

  • GRASSHEAD
    GRASSHEAD Altair Community Member
    edited February 2023
    Adriano A. Koga_21884 said:

    is this error shown when you launch the product? or when you're running a simulation?

    what do you mean by "set the license you sent me by mail to the environment variable"?

    the license for the student edition comes as 'altair_lic.dat'.

    You just need to add it to the installation folder, under the 'secutirty' folder.

    When I launched Inspire, this error happened.

    "set the license you sent me by mail to the environment variable" this sentence means that altair sent me this link ( https://altairuniversity.com/altair-student-edition-licensing/) and license file( altair_lic.dat ).

    I think link means that I should change license's environment variable.

    So I did it, but this error appeared.

    Lastly, I did in your way, but I failed again.

    Thank you :)

  • Adriano_Koga
    Adriano_Koga
    Altair Employee
    edited February 2023
    GRASSHEAD said:

    When I launched Inspire, this error happened.

    "set the license you sent me by mail to the environment variable" this sentence means that altair sent me this link ( https://altairuniversity.com/altair-student-edition-licensing/) and license file( altair_lic.dat ).

    I think link means that I should change license's environment variable.

    So I did it, but this error appeared.

    Lastly, I did in your way, but I failed again.

    Thank you :)

    the website instructions shows alternative ways of setup the license.

    If you have and error with the env variable, you should remove it, and try the approach #2 (security folder).

     

    Can you show me the env. variable that you have created?

    And where are you pointing the license file to?

    Usually there might be some issues with special characters or spaces in your license folder.

    So to avoid this, I would just delete the env variable, and put the license inside the security folder.

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited February 2023

    All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/

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