HyperWorks License not working

indrajeet sahu

I  had an old (still valid) student license .dat file but I was getting Error Code: 9 on starting HyperWorks. Even when I got a new license .dat file two days back, I am getting the same error. 

I have tried placing the license file at these places and it didn't work -

1) Security folder of HyperWorks2022,  (2) and keeping it in a documents folder and (2) setting up environment variables

Any help would be kindly appreciated.

[07/06/23 23:53:27]  System Error during checking out: Altair License Manager: License error

Feature(s): GlobalZoneEU, HyperworksEDU
Error Code: 9
Error Description:
Feature not found

Feature: HyperworksEDU
Error Code: 9
Error Description:

Payal Pawar_20288

Hi,

Please make sure that you are not connected to VPN while using the software. 

Please once check the system requirements here - https://2022.help.altair.com/2022/hwdesktop/altair_help/topics/getting_started/platform_support_r.htm

All the troubleshooting steps necessary for student license issues are here - https://altairuniversity.com/altair-student-edition-licensing/