Which Ports should be opened for licenses server on internet?

Joerg_22058
Joerg_22058 Altair Community Member
edited March 2021 in Community Q&A

Which ports should be opened on firewall for Altair One / Altair Concept Engineer (subscription, licensing via Altair's server on internet) to use licenses?

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Thank you very much.

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Best Answer

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited March 2021 Answer ✓

    Did you try to set the environment variable ALM_HHWU_USE_WININET to 1?

Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited March 2021

    Hello,

    Please try this steps in order:

    1. Updated to the latest version of the product you are using. The latest version is always available from the Marketplace.
    2. If your operating sustem is Windows, set the environment variable ALM_HHWU_USE_WININET to 1
    3. Work with your IT to create an exception in your proxy for the traffic going to our servers: https://client.hhwu.altair.com and https://auth.hhwu.altair.com

    Thanks,

    Matthieu

     

  • Joerg_22058
    Joerg_22058 Altair Community Member
    edited March 2021

    Hello,

    thank you, latest version has been already installed but which configuration must be done to the proxy? Which ports or adresses must be opened / whitelisted?

    Thanks,
    Joerg

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  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited March 2021 Answer ✓

    Did you try to set the environment variable ALM_HHWU_USE_WININET to 1?

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