Error Evoc_ViXen.dll on Altair Inspire Studio 2021.1

Vdal89
Vdal89 New Altair Community Member
edited June 2021 in Community Q&A

I have Altair Inspire Studio 2021.0.1 and it works perfect. But when I installed 2021.1 I got this error on this last version:

ExecMainEvo.exe - No se encuentra el punto de entrada del procedimiento vkGetPhysicalDeviceFeature2 en la biblioteca de vínculos dinámicos C:\...\Evoc_ViXen.dll

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Best Answer

  • Antonio Flores_21377
    Antonio Flores_21377
    Altair Employee
    edited June 2021 Answer ✓

    Hi,

    This issue is driver related.

    I would do this:
    - download the latest version of the graphic drivers
    - in case of Nvidia card, choose Advanced or Custom install and make sure to activate the "Clean install" checkbox
    - if you have another graphic card just install the driver
    - restart the computer
    - check if the problem goes away

    If it doesn't, try installing the latest Vulkan drivers:
    https://developer.nvidia.com/vulkan-driver

    Regards,

    Antonio Flores

     

Answers

  • Antonio Flores_21377
    Antonio Flores_21377
    Altair Employee
    edited June 2021 Answer ✓

    Hi,

    This issue is driver related.

    I would do this:
    - download the latest version of the graphic drivers
    - in case of Nvidia card, choose Advanced or Custom install and make sure to activate the "Clean install" checkbox
    - if you have another graphic card just install the driver
    - restart the computer
    - check if the problem goes away

    If it doesn't, try installing the latest Vulkan drivers:
    https://developer.nvidia.com/vulkan-driver

    Regards,

    Antonio Flores

     

  • Vdal89
    Vdal89 New Altair Community Member
    edited June 2021
    Antonio Flores_21377 said:

    Hi,

    This issue is driver related.

    I would do this:
    - download the latest version of the graphic drivers
    - in case of Nvidia card, choose Advanced or Custom install and make sure to activate the "Clean install" checkbox
    - if you have another graphic card just install the driver
    - restart the computer
    - check if the problem goes away

    If it doesn't, try installing the latest Vulkan drivers:
    https://developer.nvidia.com/vulkan-driver

    Regards,

    Antonio Flores

     

    Thanks. That solve the problems. This software is the best!!!!
  • Antonio Flores_21377
    Antonio Flores_21377
    Altair Employee
    edited June 2021

    I'm happy that you solved.

    About the software you are right! ;-)

    Antonio

     

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