Hyperworks license error code 9 and 40 when logging in

Hi,

I am having problems logging into Hyperworks.
On startup, the login box appears, but I get the following license error:

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[11/15/21 00:45:13] Activating features...
[11/15/21 00:45:13] Trying to activate...
[11/15/21 00:45:13] Deactivating features...
[11/15/21 00:45:13] Activating...
[11/15/21 00:45:13] Activating required features
[11/15/21 00:45:15] System Error during checking out: Altair License Manager: License error

Feature: GlobalZoneAM
Error Code: 9
Error Description:
[NETWORK] 6200@localhost - (Err: 9) Feature not found

Altair Hosted HyperWorks Units: License error

Feature: HyperMesh
Error Code: -40
Error Description:
[LicID 43223] AU Mechanical Engineer - (Err: -40) While checking out feature "GlobalZoneAM": Requested feature name was not found in licenses

[11/15/21 00:45:16] System Error during checking out: Altair License Manager: License error

Feature: GlobalZoneAM
Error Code: 9
Error Description:
[NETWORK] 6200@localhost - (Err: 9) Feature not found

Altair Hosted HyperWorks Units: License error

Feature: HyperworksEDU
Error Code: -40
Error Description:
[LicID 43223] AU Mechanical Engineer - (Err: -40) While checking out feature "GlobalZoneAM": Requested feature name was not found in licenses

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I have no VPN active and also tried to disable the firewall.
My account is active and it is not a student account.
According to this I have no Altair_license.dat file and only want to log in with my acount.
When I try to start another program like Hypermesh I get an error message (error code 9).

I hope you can help me!