Getting as "LIBRARY IS CLOSED" after opening the software.

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

I have installed Hyperworks student version and I have got license with me, which I have stored in new environmental variable. 

 

But after opening the software I am getting as 'LIBRARY CLOSED'. What does it mean? How can I solve it? 

Please help me, thank you.

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited October 2020

    Please delete settings files as explained here

    https://community.altair.com/community?id=community_question&sys_id=044688761b2bd0908017dc61ec4bcb69

    It is possible that the executable/s were corrupted on download and hence you may need to redownload the executables, please check the checksum values after download,

    i.e. this could mean the file was damaged during download, it is important to first try deleting the downloaded file and downloading it again from the site. To make sure the file is not damaged on download, run an md5 checksum on the downloaded file (just google md5 checksum) and make sure the checksum result matches the one given in the site.

     

    1. Double click / run the Winmd5 checksum executable (download win md5 a freeware from the internet, please note we cannot be responsible for external content and info)

     

    1. Select the executable by clicking on the browse button or drag and drop the file into the window
    2. Compare with 15b746c46736a8cebb63db2e1a01a8c1

     

     

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