License error

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Please advise which ID I have to enter when applying for a Student License, I will add a screnshot.

 

<?xml version="1.0" encoding="UTF-8"?>1.thumb.jpg.8ef539b1b0c56c81641767175eaf269a.jpg<?xml version="1.0" encoding="UTF-8"?>2.thumb.jpg.5ebb051f572f535b4bf6331168286026.jpg

 

 

I first used ID: 14-AB-C5-8D-02-BC
The second time I used ID: 14-AB-C5-8D-02-BC

 

but it does not work

please, give me an advice

 

Thank you

 

 

 

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Answers

  • Sanjay Nainani_20973
    Sanjay Nainani_20973 New Altair Community Member
    edited December 2017

    Hello,

     

    The Physical address you have mentioned is of Wireless LAN Adapter.  

    You need to give the Physical address of your Ethernet Adapter.

     

    Also

     

    Did you copy the license file in the security folder of HyperMesh?

    The security folder can be found in the installation directory.

     

    Thankyou

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2017

    Hello,

     

    so I use 14-AB-C5-8D-02-BC  or 14-AB-C5-8D-02-BB?

     

    Thank you

  • Sanjay Nainani_20973
    Sanjay Nainani_20973 New Altair Community Member
    edited December 2017

    Hello,

     

    Please use this one

     

    Altair Forum User said:

    14-AB-C5-8D-02-BB

     

     

    Thankyou

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