Problem activating my license

Sanele
Sanele New Altair Community Member
edited February 2022 in Community Q&A

When I try finish the last step of activating my license, which is through the license setup dialog, I get an error code 9. This window pops up during the software startup and I can thus not access the license setup dialog. I don't know if there is another way to access this dialog. Please help.

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Answers

  • SLarrazabal
    SLarrazabal
    Altair Employee
    edited February 2022

    Hi Sanele, 

    which is the procuedure you are following in order to activate your license? 

    Can you share the full error output to take a look at it?

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