CANnoT CREATE A USER ON THE ADMIN ALTAIR CONSOLE.

Philippe_21564
Philippe_21564 New Altair Community Member
edited May 2022 in Community Q&A

CANnoT CREATE A USER ON THE ADMIN ALTAIR CONSOLE.
RETURN THE "INTERNAL ERROR" MESSAGE

does anyone have a solution?

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Answers

  • Chayan
    Chayan
    Altair Employee
    edited May 2022

    As long as you are an admin or an owner on the account, you should be able to create/add users.

    The internal error message you received might be due to a temporary communication glitch. If you are still getting this error message, let us know. We will need to take a look at your account to make sure the permissions are set correctly.

     

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