License Error Code: 15

Keonkim1991
Keonkim1991 Altair Community Member
edited October 2020 in Community Q&A

Please help me to solve the license code error below..

image.png.2659a7ad6465312ec88534694df8f169.png

 

Altair License Manager: License error

 

Feature(s): GlobalZoneAM, HyperWorks, HWHyperView

Error Code: 15

Error Description:

[NETWORK] 7790@hpcflexlm1.asc.edu - (Err: 15) Unable to connect to license server

[NETWORK] 7790@hpcflexlm2.asc.edu - (Err: 15) Unable to connect to license server

[NETWORK] 7790@hpcflexlm3.asc.edu - (Err: 15) Unable to connect to license server

 

Feature: HyperView

Error Code: 15

Error Description:

[LOCAL] C:/Program Files/Altair/2017/security/altair_lic.dat - (Err: 6) Unable to read file

[NETWORK] 7790@hpcflexlm1.asc.edu - (Err: 15) Unable to connect to license server

[NETWORK] 7790@hpcflexlm3.asc.edu - (Err: 15) Unable to connect to license server

[NETWORK] 7790@hpcflexlm2.asc.edu - (Err: 15) Unable to connect to license server

 

License Path: C:/Program Files/Altair/2017/security/altair_lic.dat;7790@hpcflexlm1.asc.edu;7790@hpcflexlm2.asc.edu;7790@hpcflexlm3.asc.edu

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Answers

  • Keonkim1991
    Keonkim1991 Altair Community Member
    edited September 2018

    Also, I get the application error

     

    can't read '::hw::guiDockFramesList': no such variable
    can't read '::hw::guiDockFramesList': no such variable
        while executing
    '# Compiled -- no source code available
    error 'called a copy of a compiled script''
        (procedure '::hw::p_AdjustClientToolbarFrames' line 1)
        invoked from within
    '# Compiled -- no source code available
    error 'called a copy of a compiled script''
        (procedure '::hw::MapWindowToolbarPacking' line 1)
        invoked from within
    '::hw::MapWindowToolbarPacking .'
        (command bound to event)

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited September 2018

    The three HAL servers you're pointed at appear to be FlexLM servers, Altair products do not use FlexLM as a license system. Are you trying to use the student version or the full version of HyperWorks, and do you have a node locked license?

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