ERROR: Failed in StartMSolveThread!(MS license check failed)

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi, i got the next error: 

Warning: Maximum step-size values are not equal in MotionSolve and Activate models: 0.01 vs 0.07 . ( 0 )

Block(s): MotionSolve

Model: Inverted_Pendulum_Tutorial

 

Warning: Final times are not equal in MotionSolve (5) and Activate (7) models. Activate time will be used. ( 0 )

Block(s): MotionSolve

Model: Inverted_Pendulum_Tutorial

 

Warning: Relative error tolerance values are not equal in MotionSolve and Activate models: 0.001 vs 1e-06 ( 0 )

Block(s): MotionSolve

Model: Inverted_Pendulum_Tutorial

 

Error: ERROR: Failed in StartMSolveThread!(MS license check failed)

( 100 )

Block(s): MotionSolve

Model: Inverted_Pendulum_Tutorial

 

when runing this tutorial:Co-Simulation with MotionSolve (Inverted_Pendulum_Tutorial.scm; Inverted_Pendulum_Tutorial.mdl)

 

I already set the license environment variable: ALTAIR_LICENSE_PATH to altair_lic.dat license in Documents

I already set paths in preferences: 

motion view : C:/Program Files/Altair/2017.2-edu/hw/bin/win64

motion solve: C:/Program Files/Altair/2017.2-edu/hwsolvers/motionsolve/bin/win64

motion solve license: C:/Program Files/Altair/2017.2-edu/hwsolvers/common/bin/win64

python : C:/Program Files/Altair/2017.2-edu/hwsolvers/common/python/python27/win64

 

also i try: admin run, install c++ visual studio

note: i can acces motion view(and loads correctly the pendulum) from the parameters of motion solve block

Altair Active Professional edition with student license, currently installed [Altair HyperWorks 2017.2 Studen Edtion, Activate 2019, Compose 2019, inspire 2019]

 

Thanks in advance

 

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