Run Inspirecast

Marcel Stockmann
Marcel Stockmann Altair Community Member
edited January 2022 in Community Q&A

[01/24/22 22:17:53] [Async] Failed to activate

====================

====================

[01/24/22 22:18:24] Releasing features...

[01/24/22 22:18:24] Invalid state for releasing

[01/24/22 22:18:24] Failed to release

====================

[01/24/22 22:18:24] Trying activate features...

[01/24/22 22:18:24] Trying to activate...

[01/24/22 22:18:24] Deactivating features...

[01/24/22 22:18:24] Activating...

[01/24/22 22:18:24] Activating required features

[01/24/22 22:18:25] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneEU, HyperWorks, HWInspireCastGUI

Error Code: 9

Error Description:

Feature not found

 

Feature: InspireCastGUI

Error Code: 9

Error Description:

[LOCAL] C:\Program Files\Altair\2021.2\security\altair_lic.dat - (Err: 9) Feature not found

 

License Path: C:/Program Files/Altair/2021.2/security/altair_lic.dat;C:/Program Files/Altair/2021.2/InspireCast2021.2/../security/altair_lic.dat;C:/Program Files/Altair/2021.2/InspireCast2021.2/security/altair_lic.dat;C:\Program Files\Altair\2021.2\security\altair_lic.dat

 

Altair Hosted HyperWorks Units: License error

 

Feature: InspireCastGUI

Error Code: -40

Error Description:

[LicID -1] (Err: -40) While checking out feature "GlobalZoneEU": Requested feature name was not found in licenses

 

 

[01/24/22 22:18:26] System Error during checking out: Altair License Manager: License error

 

Feature(s): GlobalZoneEU, HyperWorksEDU

Error Code: 9

Error Description:

Feature not found

 

Feature: HyperWorksEDU

Error Code: 9

Error Description:

 

 

License Path: C:/Program Files/Altair/2021.2/security/altair_lic.dat;C:/Program Files/Altair/2021.2/InspireCast2021.2/../security/altair_lic.dat;C:/Program Files/Altair/2021.2/InspireCast2021.2/security/altair_lic.dat;C:\Program Files\Altair\2021.2\security\altair_lic.dat

 

Altair Hosted HyperWorks Units: License error

 

Feature: HyperWorksEDU

Error Code: -40

Error Description:

[LicID -1] (Err: -40) While checking out feature "GlobalZoneEU": Requested feature name was not found in licenses

 

 

 

[01/24/22 22:18:26] Failed to activate

====================

 

Hey Guys i need helpt to run Inspirecast please ;(

Tagged:

Answers

  • SLarrazabal
    SLarrazabal
    Altair Employee
    edited January 2022

    Hello Marcel, 

    according to the error message the application is detecting that you are located in a European Time Zone and the license is not able to provide the feature neede for that. 

    If you think this is an error and you should be able to use the license from your current location, I would recommend you to contact your account manager and inform him/her about this situation. 

Categories