A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
Dear Altair Support Team, I am currently working on a meshing project in Altair SimLab and facing several issues. I would appreciate your guidance on how to resolve them. SOFTWARE & WORKFLOW CAD model created in PTC Creo, exported as .stp file Imported into Altair SimLab for meshing Model consists of individual parts of an…
Hi, I was wondering if anyone has managed to successfully use the modes calculated in a modal analysis as an input for a random response analysis. Every time I try to run it, I get an error saying “current model does not match the database from the EIGVSAVE”. This is despite using the exact same model. Thank you.
I am using HM 2026 student version for my model building (free free modal analysis of a university student team project. The model had SHELL, BAR, SOLID, RBE2/3, CONM2 & TIE) When I submit it for a run I am getting just the above text in my .out file. It does solve. My total node count is ~22k. It run when the node count…
unable to download optistruct 2023.1
I am using PSIM Student Edition. I previously activated my student license on this same laptop. However, I had a storage device failure, and because of this hardware issue I was forced to format my computer and reinstall Windows. As a result, I no longer have access to the previous system environment, so I was unable to…
he intentado activar con el codigo que muestra en la web pero no se activa,
I activated my license using a student email and waited to be verified and went through the usual process. but i believe i forgot to copy my license key, and i cant find the student license card? help would be greatly appreciated.
Hi everyone, I am trying to migrate my PSIM student license to a new computer. I have already deactivated and removed my old machine from my account. If I check my Altair One profile, under "Authorized Machines," only my new machine is listed. However, when I try to use my Auth Code in the Altair License Utility on this…
I have tried to coupled EDEM 2024.1 and Ansys Fluent 2025.1, I followed the compilation process according to tutorial from Altair course, however, when I try to read load_edem_coupling.jou file in Ansys fluent, it comes with the error "error at Host: error code: 126". I have already add EDEM bin and lib into System…
Hi, I am trying to use expertAI in hypermesh for optimization of simulations from inspireCast, similarly to this video: https://altair.com/resource/expertai-enhancing-casting-optimization-with-machine-learning However, I am running into an issue which is not mentioned and that I cannot find an answer to. When I run…
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