A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
Dear Customer Support Team, In physics AI module, I have prediction scores from my prediction studies. The stress predictions are so close according to stress distribution and stress values. Predictions are so close to the real analysis results. But, prediction scores are -10.7042 and -11114069 in my prediction studies in…
Dear Customer Support Team, I am currently studying on stress prediction in physics AI module. So, I made different data sets to understand the philosophy of the Graph Context Neural simulator and evaluate the predictions. First, I had different loading conditions on the studied first data set in model 1. Secondly, I had…
Dear customer support team, I had a student license in a computer that STOPPED WORKING SUDDENLY and to which I DO NOT have access. How can i recover that license and continue using it? If not possible, what could i do?
Hi there, I installed RM AI Studio 2026.0.2 on a MacBook with the latest update, also a licensed Bitdefender AV. The problem was that one file, AI-Studio-App.sh, was detected as a threat and deleted. Would you happen to have a solution for this instead of including the app in the exception list? Thank you in advance.
I have checked the materials, loads, etc. input and cannot find a zero scale entry. I am doing inertial relief, so there is no constraint. What do I need to change? https://us.v-cdn.net/6038102/uploads/9DF5Z9U1JHDG/complete-tub.hm
https://us.v-cdn.net/6038102/uploads/TV16JC2NRAUS/export.xml Hello, I am using the Student Edition of PSIM/Altair and I am encountering a recurring licensing error: "License already activated using different HostIDs". I am using a new laptop equipped with a Wi-Fi 7 network card (Realtek 8922AE). This card uses Multi-Link…
Hello all, My windows installation had corrupted itself resulting in me losing access to my license and ability to transfer it. Because of this I need to reset the license so i can use it on my new installation. Thanks
I currently have a device that is mounted on a rubber spring. I plan to model it using a bush, but I found that during startup, the device will flatten the bush under its own gravity, which is not in bush with the actual working conditions of the device. How do I set it up and apply a preload to the bush to counteract…
While I'm fine following the steps to check my student's license in hwDesktop applications, I'm encountering issues the time I try to launch any analysis in Optistruct and therefore trying to use HyperStudy module. How can i solve this issue? Thanks in advance.
Description: Stress Mode Analysis for Milling Equipment Product/Topic Name : Altair EDEM 2025.1.1 Version 11.1.1 I intend to map out the dominant stress (impact, shear, or friction) from simulation runs of mill using different combination of milling parameters. The goal is to determine the intensity (quantitative) of each…
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