A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
Hi, I am trying to deactivate one of my machines so I can use Thea render on a new machine. Please can you assist, as I need to get this up and running ASAP. NEW MACHINE OLD MACHINE
Hi, TotalMaterial permits to export material to Siemens NX. We are NX customer and Siemens has suggested us to use Altair Material Data Center. After found the material, the export selection software doesn't contain Siemens NX, but only Nastran. Is Nastran selection correct?
Hello, once I have defined a model in Hyperstudy with Excel, It works well to do one optimization. But then, I want to run a new optimization, I always get this error that it cannot find the excel, and thus cannot run the optimization. And the Excel is there, so I dont understand. See images for more info. Thanks a lot!
Hello, I am using an Excel as a model in hyperstudy, then I define the variable bounds in hyperstudy or output response goals etc.. Then I would like to modify the excel (for example some value inside that are used) but without redefining after all the model again in hyperstudy. It seems like that once I have defined the…
Hello, I'm new to normal mode analysis. I ran one (no boundaries in this case) and I would like to know where and how to find the mass participation factor. I have an additional problem: the normal modes analysis with no constraints was to get the first 6 rigid body modes. I realize I couldn't get any translation of the…
Dear Customer Support Team, In physics AI module, I have prediction scores from my prediction studies. The stress predictions are so close according to stress distribution and stress values. Predictions are so close to the real analysis results. But, prediction scores are -10.7042 and -11114069 in my prediction studies in…
Dear Customer Support Team, I am currently studying on stress prediction in physics AI module. So, I made different data sets to understand the philosophy of the Graph Context Neural simulator and evaluate the predictions. First, I had different loading conditions on the studied first data set in model 1. Secondly, I had…
Dear customer support team, I had a student license in a computer that STOPPED WORKING SUDDENLY and to which I DO NOT have access. How can i recover that license and continue using it? If not possible, what could i do?
Hi there, I installed RM AI Studio 2026.0.2 on a MacBook with the latest update, also a licensed Bitdefender AV. The problem was that one file, AI-Studio-App.sh, was detected as a threat and deleted. Would you happen to have a solution for this instead of including the app in the exception list? Thank you in advance.
I have checked the materials, loads, etc. input and cannot find a zero scale entry. I am doing inertial relief, so there is no constraint. What do I need to change? https://us.v-cdn.net/6038102/uploads/9DF5Z9U1JHDG/complete-tub.hm
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