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Unable to Launch AcuProbe

User: "Juan Iradier"
Juan Iradier
Altair Community Member
Updated by Juan Iradier

I'm running a transient simulation in acuSolve, and when I try to open AcuProbe to view the residuals plots it does not  open.

Then, if I open another AcuSolve session and I try to open AcuProbe, the information window appears and it says :

 

pnlTools.pnlToolsError :Unable to Launch AcuProbe.

 

I have tried to restart the computer, do you have any idea of how can I solve it?

 

Thank you

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    User: "ydigit"
    ydigit
    Altair Employee
    Updated by ydigit

    could you try opening AcuProbe directly without AcuConsole?  See screenshot: image.png

     

    Also use 'clear settings' in AcuConsole to see if it solves the issue. 

    image.png

    User: "Juan Iradier"
    Juan Iradier
    Altair Community Member
    OP
    Updated by Juan Iradier

    OK, thank you, it worked.

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