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HyperMesh Graphics area problem

Hi,

 

A user has installed the student version in his laptop. HyperMesh graphics area is not showing anything including the axis directions (only x,y,z is visible). He tried uploading a model downloaded from the altair website for the student version but it also didn't work.

 

Screenshots are attached below to have a better understanding of the problem.

 

Kindly help him to solve this issue as soon as possible.

 

<?xml version="1.0" encoding="UTF-8"?>1.png<?xml version="1.0" encoding="UTF-8"?>2.png

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