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HyperMesh Graphics area problem

Hi,

A user has installed the student version in his laptop. HyperMesh graphics area is not showing anything including the axis directions (only x,y,z is visible). He tried uploading a model downloaded from the altair website for the student version but it also didn't work.

Screenshots are attached below to have a better understanding of the problem.

Kindly help him to solve this issue as soon as possible.

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QuyNguyenDai

It's simple: just replace his Graphic card /emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' />

Koushik Chandrashekhar_21806

Hi, thank you for your response.

He has NVIDIA GeFORCE MX 250 2 GB graphics card.

Any idea whether MX 250 is a supported graphics card or not?

Koushik Chandrashekhar_21806

Hi,

Here is a discussion about graphics card not supported by HyperWorks:

https://community.altair.com/community?id=community_question&sys_id=55d6ccba1b2bd0908017dc61ec4bcbc4

Florian_22075

It's simple: just replace his Graphic card /emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' />

I started Hyperworks Desktop running on the integrated graphics (UHD 620) and on the NVIDIA processor with the same result.

Florian_22075

Hello,

i have the same issue as described above. Does anyone have a solution for this already?

with kind regards,

Florian

Jason_Craanen

Hello,

i have the same issue as described above. Does anyone have a solution for this already?

with kind regards,

Florian

Try this
https://altair.service-now.com/community?id=community_question&sys_id=044688761b2bd0908017dc61ec4bcb69

Florian_22075

I was able to fix this issue by setting the "Antialiasing - Modus" of my NVIDA Graphics to "off"

Now it works fine.

Jason_Craanen

I was able to fix this issue by setting the "Antialiasing - Modus" of my NVIDA Graphics to "off"

Now it works fine.

Excellent find.

You could try turning off that option on Hyperworks as well (or only).

Jyotibrata Mukherjee

I was able to fix this issue by setting the "Antialiasing - Modus" of my NVIDA Graphics to "off"

Now it works fine.

Thank you brother, this helped me a lot. I never imagined that this Antialiasing will be an big issue for us, seriously this is happening because all GeForce GTX processor are designed for gaming only, i just forget how important this feature is to turned off. Some days ago have an same issue in Ansys but now resolved. Thanks a lot.