HyperMesh Graphics area problem

Koushik Chandrashekhar_21806
Koushik Chandrashekhar_21806
Altair Employee
edited January 2022 in Community Q&A

Hi,

 

A user has installed the student version in his laptop. HyperMesh graphics area is not showing anything including the axis directions (only x,y,z is visible). He tried uploading a model downloaded from the altair website for the student version but it also didn't work.

 

Screenshots are attached below to have a better understanding of the problem.

 

Kindly help him to solve this issue as soon as possible.

 

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Answers

  • Q.Nguyen-Dai
    Q.Nguyen-Dai Altair Community Member
    edited May 2020

    It's simple: just replace his Graphic card :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' /> 

  • Koushik Chandrashekhar_21806
    Koushik Chandrashekhar_21806
    Altair Employee
    edited May 2020

    Hi, thank you for your response.

    He has NVIDIA GeFORCE MX 250 2 GB graphics card.

    Any idea whether MX 250 is a supported graphics card or not?

  • Koushik Chandrashekhar_21806
    Koushik Chandrashekhar_21806
    Altair Employee
    edited October 2020

    Hi,

     

    Here is a discussion about graphics card not supported by HyperWorks:

     

    https://community.altair.com/community?id=community_question&sys_id=55d6ccba1b2bd0908017dc61ec4bcbc4

     

  • Florian_22075
    Florian_22075 New Altair Community Member
    edited July 2021
    Q.Nguyen-Dai said:

    It's simple: just replace his Graphic card :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' /> 

    I started Hyperworks Desktop running on the integrated graphics (UHD 620) and on the NVIDIA processor with the same result.

  • Florian_22075
    Florian_22075 New Altair Community Member
    edited July 2021

    Hello,

    i have the same issue as described above. Does anyone have a solution for this already?

     

    with kind regards,

    Florian

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited July 2021
    Florian_22075 said:

    Hello,

    i have the same issue as described above. Does anyone have a solution for this already?

     

    with kind regards,

    Florian

    Try this
    https://altair.service-now.com/community?id=community_question&sys_id=044688761b2bd0908017dc61ec4bcb69

  • Florian_22075
    Florian_22075 New Altair Community Member
    edited July 2021

    I was able to fix this issue by setting the "Antialiasing - Modus" of my NVIDA Graphics to "off"

    Now it works fine.

     

    image

  • Jason_Craanen
    Jason_Craanen
    Altair Employee
    edited July 2021
    Florian_22075 said:

    I was able to fix this issue by setting the "Antialiasing - Modus" of my NVIDA Graphics to "off"

    Now it works fine.

     

    image

    Excellent find.

    You could try turning off that option on Hyperworks as well (or only).

    image

     

  • Jyotibrata Mukherjee
    Jyotibrata Mukherjee New Altair Community Member
    edited January 2022
    Florian_22075 said:

    I was able to fix this issue by setting the "Antialiasing - Modus" of my NVIDA Graphics to "off"

    Now it works fine.

     

    image

    Thank you brother, this helped me a lot. I never imagined that this Antialiasing will be an big issue for us, seriously this is happening because all GeForce GTX processor are designed for gaming only, i just forget how important this feature is to turned off. Some days ago have an same issue in Ansys but now resolved. Thanks a lot.

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