Inspire Won't Open
Altair EmployeeI've installed Inspire, Hyperworks and placed the licence bat file in de right folder. When I open Inspire, the startup screen will stay on my screen for a very long time and Inspire won't start. I tried running the program as administrator.
Anybody knows this problem or a possible solution?
Thanks in advance.
DK
Answers
-
Hello,
Which exact version of Inspire are you using?
Thanks,
Matthieu
0 -
Altair Forum User said:
Hello,
Which exact version of Inspire are you using?
Thanks,
Matthieu
I'm using Student Edition 13.0
DK
0 -
Hello again,
You can fix this by closing all sT products and then searching/deleting the following folders:
1. C:\ProgramData\x-formation
2. %USERPROFILE%\AppData\Local\VirtualStore\ProgramData\x-formation\ss.<userID>.lock
3. %USERPROFILE%\AppData\Local\x-formation\
4. %USERPROFILE%AppData\Local\Temp\x-formation
5. C:\Windows\Temp\x-formationThanks,
Matthieu
0 -
Hey Matthieu,
Thanks for your answer. However, I haven't been able to find '%USERPROFILE%\AppData\Local\VirtualStore\ProgramData\x-formation\ss..lock '
I found the others and deleted those. I still have got the problem. Is that .lock file necessary to delete?
The DK
0