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Hyperstudy import FEKO .cfx file error. tips about :Input is not proper UTF-8, indicate encoding

User: "mywang"
Altair Employee
Updated by mywang

when I drag the .cfx into the window of 'Define Models', click the 'Import Variables' show the error:

51 Error : Failed to parse file ( D:/wmyAltair/wmyhyperstudy/study_4/waveguide_pin_feed_placement.depx )

Error at line number 12 - Input is not proper UTF-8, indicate encoding !
Bytes: 0xB0 0xE6 0xB1 0xBE
 during Work.

image

I check the file it mention, I found this :

<?xml version='1.0' encoding='UTF-8'?>
<HW_Resources schema='altair_resource' schemaVersion='depx_v_2'>
  <CompanyInformation>
    <Copyright>COPYRIGHT (c) 1996-2023 Altair Engineering, Inc.</Copyright>
    <Email>hstsupport@altair.com</Email>
    <Phone>+1 (248) 614-2400</Phone>
  </CompanyInformation>
  <DocumentProperties>
    <FileDate>2023-08-22 16:07:49</FileDate>
    <Author></Author>
    <System>Microsoft Windows [�汾 10.0.19045.3208]</System>
    <CreatedBy>cadfeko  2022.3.2-28592 - ( Lua 5.1 ) ( ver2018-07-17.1 )</CreatedBy>
  </DocumentProperties>
  <Resources>
    <Resource>
      <Comment></Comment>
      <Format>CADFEKO_cfx</Format>
      <Label>waveguide_pin_feed_placement.cfx</Label>
      <URILocal></URILocal>
      <URIOrigin>file://D:/wmyAltair/wmyhyperstudy/study_4/waveguide_pin_feed_placement.cfx</URIOrigin>
      <URIOriginHash></URIOriginHash>
      <URIRelPath>waveguide_pin_feed_placement.cfx</URIRelPath>
      <URIUsage>{hstModelDir}/waveguide_pin_feed_placement.cfx</URIUsage>
      <Usage>Input</Usage>
      <Varname></Varname>
      <Resources></Resources>
    </Resource>
  </Resources>
</HW_Resources>
image
12 line show some word problem. my computer's language is chinese, it seems like when the software running, it need to get the version about the windows, but the code make this error. 
how can i solve this problem

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    User: "Diana_38240"
    Altair Employee
    Updated by Diana_38240

    Hello Mengyu Wang,

    I gave a try with the files you shared, but I was not able to reproduce the message you shared. On my side varibales have been imported. I'm using HyperStudy and Feko v2022.3.

    Then, I've run the definition. The exection failed (Feko error below). It seems there is an issue with the model.

    Can you check?  

    ERROR 4792: A triangle defining a waveguide port does not lie in the plane of the port

    See also message in the output file waveguide_pin_feed_placement.out

     

    If the issue remains, I'd suggest to reach out to the support.

     

    Best regards,

    Diana

    User: "Himanshu Uppal"
    Altair Community Member
    Updated by Himanshu Uppal

     

    Hey!

     

    Can Anyone help in resolving this error?

     

    image

    User: "Zeina"
    Altair Employee
    Updated by Zeina

    Hi Himanshu,

    Can you please create a  new question or case for this and attach the model?

    Thank you,

    Zeina

    User: "Himanshu Uppal"
    Altair Community Member
    Updated by Himanshu Uppal

    Hi Himanshu,

    Can you please create a  new question or case for this and attach the model?

    Thank you,

    Zeina

    Dear Zeina,

     

    Thanks for responding to my msg.

    Thanks for responding, is it possible to have it from this??

     

    How to open a case in this? I could you please guide me via a path?

    User: "Zeina"
    Altair Employee
    Updated by Zeina

    Dear Zeina,

     

    Thanks for responding to my msg.

    Thanks for responding, is it possible to have it from this??

     

    How to open a case in this? I could you please guide me via a path?

    Hi Himanshu,

    We have received your support case and will follow up on this over there.

    Best Regards,

    Zeina