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Hi,

Can you delete setting files and try again?

http://forum.altairhyperworks.com/index.php?/topic/13434-how-to-delete-settings-files/

Hi, thanks for your reply.

I have deleted all the settings files mentioned however this has not rectified this problem?

Any more ideas?

Thanks.

Richard.

Hi Richard,

Please go to Help > Updates and System Information, and please send a screenshot of the same which shows the software patch you are using now.

<?xml version="1.0" encoding="UTF-8"?>

Attached.

Thanks.

Richard.

<?xml version="1.0" encoding="UTF-8"?>

Hi Richard,

Please update HyperWorks with the latest patch. You can download the latest patch at https://connect.altair.com/

Hope this will resolve the issue.

Hi, thanks for your reply.

 

I have deleted all the settings files mentioned however this has not rectified this problem?

 

Any more ideas?

 

Thanks.

 

Richard.

did you close all hypermesh before deleting those files?