Menu Error

Altair Forum User

Altair Employee

Updated Oct 4, 2020 by Altair Forum User

Within HyperMesh when I attempt to access Preferences->Keyboard Settings I get an error message as per attached.

I have reinstalled HyperWorks but this has not helped.

What can this be?

Thanks.

<?xml version="1.0" encoding="UTF-8"?>

<?xml version="1.0" encoding="UTF-8"?>

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Altair Forum User

Altair Employee

OP

Updated Jan 20, 2017 by Altair Forum User

Hi,

Can you delete setting files and try again?

http://forum.altairhyperworks.com/index.php?/topic/13434-how-to-delete-settings-files/

Altair Forum User

Altair Employee

OP

Updated Jan 22, 2017 by Altair Forum User

Hi, thanks for your reply.

I have deleted all the settings files mentioned however this has not rectified this problem?

Any more ideas?

Thanks.

Richard.

Altair Forum User

Altair Employee

OP

Updated Jan 23, 2017 by Altair Forum User

Hi Richard,

Please go to Help > Updates and System Information, and please send a screenshot of the same which shows the software patch you are using now.

<?xml version="1.0" encoding="UTF-8"?>

Altair Forum User

Altair Employee

OP

Updated Jan 23, 2017 by Altair Forum User

Attached.

Thanks.

Richard.

<?xml version="1.0" encoding="UTF-8"?>

Altair Forum User

Altair Employee

OP

Updated Jan 24, 2017 by Altair Forum User

Hi Richard,

Please update HyperWorks with the latest patch. You can download the latest patch at https://connect.altair.com/

Hope this will resolve the issue.

Altair Community Member

Updated Jan 24, 2017 by tinh

Hi, thanks for your reply.

I have deleted all the settings files mentioned however this has not rectified this problem?

Any more ideas?

Thanks.

Richard.

did you close all hypermesh before deleting those files?

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