Altair Inspire Initialization Failure

Hello Samuel,

There is a fair chance that one of the important DLLs is being deleted from that folder during installation by anti-virus. Can you try re-installing the tool with Antivirus on off mode?

Hi Samuel

What is you compute hardware configuration, CPU model, RAM and Graphics hardware?

cheers

Hi everyone,

I have the same problem than the one describe above.

I try to run Inspire on a Windows 11 Parallels virtual machine with a MacBook Air M3.

I checked the files and "hwfdmplugin.dll" is not deleted. I also tried to uninstall and reinstall Inspire, it doesn't change anything.

Do you have any idea of solution ?

Thanks.

Thomas

I have exactly the same problem. Does anyone know of a solution?

I have exactly the same problem. Does anyone know of a solution?

Hello NT,

What version of Inspire do you have and did you check if the dll mentioned above is there in the location?

Regards,

Milan

Hi everyone,

I have the same problem than the one describe above.

I try to run Inspire on a Windows 11 Parallels virtual machine with a MacBook Air M3.

I checked the files and "hwfdmplugin.dll" is not deleted. I also tried to uninstall and reinstall Inspire, it doesn't change anything.

Do you have any idea of solution ?

Thanks.

Thomas

Hello Thomas,

What version of Inspire do you have and did you check if the dll mentioned above is there in the location?

Regards,

Milan

Hello, 

I have the same problem and the file is in the indicated location. I have Inspire version 2023.1.

I also have another PC on which to install inspire but I don't know how to request a new licence because I can't repeat the first step described here : https://web.altair.com/altair-student-edition
because I've already created an account using my university email address.

Thank you,

Valentine

Can everyone that's having this problem post what brand (AMD or Intel), model and stepping of CPU and Graphics card you are using.

Hi:

I have the same problem and the file is in the indicated location. I have Inspire version 2023~2024.

I also have another PC on which to install inspire.It's OK!

Why?

I also experencing same issue with InspireForm 2023.1. do you have any solution for this .

8gb ram Dell laptop with UHD graphics

Folks,

At present Inspire Form is not officially supported on Macs with M Series CPU and Parallels.

yo tengo el mismo problema ,

C:/Archivos de programa/Altair/2023/Inspire2023/hwx/plugins/freedom/gui/win64/bin/hwfdmplugin.dll

Intel(R) Core(TM) i5-3320M CPU

ram 8,00 GB (7,87 GB usable), Sistema operativo de 64 bits, procesador basado en x64

WINDOWS 10 PRO,

ALTAIR 2024.4

NO SE QUE HACER ,, HE ECHO DE TODO ,PERO NO SE PUEDE

I don't know if this problem has been solved but ive currently run into this same problem when launching Inspire on InspirePersonal 2024.1.1 and Inspire 2025

Error loading C:/Program Files/Altair/2025/Inspire2025/hwx/plugins/freedom/core/win64/bin/hwfdmplugin.dll: A dynamic link library (DLL) initialization routine failed.

Hardware/Software Configuration:
Windows 10
Intel® Xeon E5-2697 64GB ram
NVIDIA Geforce GTX Titan 6.0GB


A similar thread suggested setting setting High Performance graphics settings for AMD and NVIDIA GPU's (https://community.altair.com/discussion/60552/failed-to-open-inspire-2024-1-1). This option didn't work for me. I even switched out graphics cards to a GeForce GTX 1060 6.0GB.

I notice that the dynamic library is present located in the correct place. Could this be an system environment variable that hasn't been set?

Hi All,

For those who are facing Inspire Crash issues, There are couple of things to investigate.

1. See if the file missing is being blocked by Anti-virus of your system or somehow getting black listed by security system. Your IT can help to find out through log files.
2. Try to update remaining crucial windows updates and update your graphics drivers to latest before Installing Inspire.
3. If your system CPU/Graphics Hardware is outdated and does not support Vulkan graphical functionality, it will likely to be crashed.
4. Consider doing clean installation of your graphics drivers. (Mentioned in below link)

check this system requirements,

https://2024.help.altair.com/2024.1/inspire/en_us/topics/shared/unity_basics/system_requirements_st_r.htm

I have the same problem to install Inspire Cast on laptop PC. The graphic Card is RTX3050. The newest nvidia driver has been installed. Howerver, it still not work well. There is no anti-virus program is running. Could anyone help for solving this problem?

John

Hi @John Yang_22222 ,

Are you facing issue while installing the tool or are your facing the accessibility issue for Inspire Cast after installation?

I facing this issues after installation and open the Inspire Cast.

@John Yang_22222 ,

Thanks for confirming. I can setup a quick meeting and we can try to troubleshoot over the call. Can you share your email ID with me so I can send you meeting invite?

Also, let me know your availability. I am located in Easter Time Zone.