Where can I download the help documentation for Hyperworks 2021?

User: "Bocaj22"
Altair Community Member
Updated by Bocaj22

Hello,

I can't find the documentation download on the Altair One apps page. I was able to download the documentation for the solvers, but not for Hyperworks Desktop applications like Hypermesh. Having the files locally is much faster than going through the internet for everything.

Thanks,

Jacob

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    User: "Wesley Castro_21290"
    Altair Employee
    Updated by Wesley Castro_21290

    Hi Jacob, 

     

    You can find the HyperMesh help documentation through Altair Marketplace. See screenshot below. Here is also a direct link for you: https://altairone.com/Marketplace?app=HyperMesh

     

    image

     

    Thanks, 

    Wesley

    User: "Bocaj22"
    Altair Community Member
    OP
    Updated by Bocaj22

    Hi Wesley,

    Thanks for your response. Although this looks like it has all the same information (in a giant PDF), I'm looking for the HTML help package that can usually be installed alongside Hypermesh. It allows search, for example, and is usually accessed via "F1" or via the help toolbar in the application.

    Thanks,

    Jacob

    User: "Wesley Castro_21290"
    Altair Employee
    Updated by Wesley Castro_21290

    Hi Wesley,

    Thanks for your response. Although this looks like it has all the same information (in a giant PDF), I'm looking for the HTML help package that can usually be installed alongside Hypermesh. It allows search, for example, and is usually accessed via "F1" or via the help toolbar in the application.

    Thanks,

    Jacob

    Try this link instead: https://2021.help.altair.com/2021/hwdesktop/hm/index.htm

     

    For future reference the online help product documentation can be found within the "Knowledge Base" section of Altair One. 

     

    Here is also a direct link for that: https://community.altair.com/community?id=kb_home

     

    Hope this helps!

     

    Thanks, 

    Wesley

     

     

    User: "Bocaj22"
    Altair Community Member
    OP
    Updated by Bocaj22

    Right, that is the documentation I am looking for, but I want it installed locally so I don't need to go through the internet to access it. In past versions of Hyperworks, that entire documentation would exist here essentially:

    C:\Program Files\Altair\2021\help

    Is that no longer possible, starting with 2021?

    Thanks,

    Jacob

    User: "Wesley Castro_21290"
    Altair Employee
    Accepted Answer
    Updated by Wesley Castro_21290

    If you do not see the help documentation there that is because it was not installed in the beginning. You will need to download the executable shown below. 

    image

    It can be found with this link (https://connect.altair.com/CP/dw-suite.html) after selecting "Simulation Products."

     

    image

     

    User: "Bocaj22"
    Altair Community Member
    OP
    Updated by Bocaj22

    Thanks, that's what I was looking for. I'm not sure why it would exist only on Altair Connect but not Altair One Marketplace. Perhaps that is a mistake. Only the Solver Help can be found on the Marketplace.

    image

    User: "Wesley Castro_21290"
    Altair Employee
    Updated by Wesley Castro_21290

    Thanks, that's what I was looking for. I'm not sure why it would exist only on Altair Connect but not Altair One Marketplace. Perhaps that is a mistake. Only the Solver Help can be found on the Marketplace.

    image

    I agree with you. This needs to be also available within Altair One Marketplace. Sorry for the confusion it caused. 

     

    Kind Regards,

    Wesley

     

    User: "Bocaj22"
    Altair Community Member
    OP
    Updated by Bocaj22

    No problem, I appreciate the help!