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License Reactivation for PSIM

User: "Student_0016"
Student_0016
Altair Community Member

I had installed PSIM on a VM on my MacBook and activated my student license. Because of a technical problem, I had to delete and reinstall my VM and now I can't use my license that is linked to another device (my previous VM). Can I get it to be deactivated, so I can activate it again on my new VM?

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    User: "Ankita_v"
    Ankita_v
    Altair Employee

    Hi @Student_0016

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

    Thanks!

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