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hyperworks download problem

User: "sammm"
sammm
New Altair Community Member
Updated by Rahul_P1

hi, i can't view the hyperworks downloader on the site, a friend of mine said me that is a license trouble, because i changed my pc and the the license is already active on that device, so i can't download again it. How can i do?

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    User: "Ankita_v"
    Ankita_v
    Altair Employee

    Hi @sammm

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

    Thanks!

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