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Inability to deactivate a student license on an old computer

User: "Carlos_Leonardo"
Carlos_Leonardo
Altair Community Member

The student license was activated on my old computer, which encountered a problem that prevented me from accessing its files. How can I deactivate the license and activate it on another computer?

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    User: "Rahul_P1"
    Rahul_P1
    Altair Employee

    HI @Carlos_Leonardo

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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