Request for Assistance with PSIM Student License
Hello!
Unfortunately I had to reset my computer a few days ago. When I reinstalled the software and tried to activate it, I received a message indicating that the student license code is associated with another device which i cant get into it.
I would greatly appreciate your assistance in resolving this issue or providing me with a new license.
Thank you very much, and have a great day!
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Hi,
I had to reset my computer, and now I can’t reactivate my license. Every time I try to activate it on the same computer, this message appears:
Best regards
Altair EmployeeHI @gaby140
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
HI,
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest