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How do I find ct_reader.msg file

User: "Marty Brady"
Altair Community Member
Updated by Marty Brady

I get the error Message "Error Loading file o1_120lbs.stp. See ct_reader.msg file for details".

Where is the ct_reader.msg file ?

Why can't I find the answer to this in you VERY USLESS help system?

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    User: "Jason_Craanen"
    Altair Employee
    Updated by Jason_Craanen

    It's in your start in directory.

    by default located here: %USERPROFILE%\Documents

     

    User: "Marty Brady"
    Altair Community Member
    OP
    Updated by Marty Brady

    I found the file. Lots of information I do not understand. Then says “Can’t open file” what does that mean?

    checked permissions and HyperMesh has permission to read the file.

    If the format incompatible?

    Is the geometry incompatible?