License Error - code 9

Douglas Camponogara
Douglas Camponogara New Altair Community Member
edited February 27 in Community Q&A

Hi everyone,

Today was my first day in 2024 that i have tried to open my PSIM 2022.2, but something went wrong. I got this error message:

image

What I have tried:

- I checked the Ethernet ID and it was correct.
- I verified the license path and license file and everything was fine.

However, one thing caught my attention when I examined my license file:

image

Maybe my license has expired? Perhaps. I tried to change the date, but, of course, IT DIDN'T WORK. So, I followed the steps that I took one year ago to obtain the student license. And here's the issue: THERE IS NO LONGER A STUDENT BUNDLE AVAILABLE ON THE MARKETPLACE.

What can I do now??

 

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