Problem: File Corrupt - Failed to read new data (Reason: Could not read creator data)

Unknown
edited March 2023 in Community Q&A

Hi,

i ran cases on our cluster. After downloading the .dem file and the last timestep i get the above error. What is the issue here?

 

Thanks!

 

Problem: File Corrupt - Failed to read new data (Reason: Could not read creator data)

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Best Answer

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited March 2023 Answer ✓

    Hi Stephen,

     

    thanks for the reply. I actually have the 0.h5 file downloaded. I did not change anything during the simulation run and used the same EDEM version. I'm not sure about the read/write permission part of your answer.. The cluster runs linux and i'm using Windows locally to view the results. Worked well in the past but now suddenly i get the error.. I can re-run the sims but i'm not sure what i can change to make it work.

     

    Kind regards

    Hi Clemens,

    It sounds like there may have been some file corruption either during processing or downloading.  Did you re-download the .dem and .dfg files also.

     

    One option is to open a blank EDEM deck and go to the Analyst > File > open and choose the files as this opens from the first time-step rather than the last.  Also you can try deleting/renaming the .dfg file so this gets recreated with default properties (for the simulator and analyst) and can sometimes help.

    Regards

    Stephen

Answers

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited March 2023

    Hi Clemens,

     

    You will also need the 0.h5 file as well as the last result, the 0.h5 contains all the Creator settings.  If you change the creator settings mid simulation you would need the .h5 file that contains those changes also.  If you do have the 0.h5 file it's best to make sure it's fully downloaded and that you are opening with the same version used for simulating.

     

    Other possible error is sometimes if running on a cluster and copying the files you don't by default have read/write file permissions in the new location, which is a bit more specific to Linux setup.

     

    Regards

    Stephen

  • Unknown
    edited March 2023

    Hi Stephen,

     

    thanks for the reply. I actually have the 0.h5 file downloaded. I did not change anything during the simulation run and used the same EDEM version. I'm not sure about the read/write permission part of your answer.. The cluster runs linux and i'm using Windows locally to view the results. Worked well in the past but now suddenly i get the error.. I can re-run the sims but i'm not sure what i can change to make it work.

     

    Kind regards

  • Stephen Cole
    Stephen Cole
    Altair Employee
    edited March 2023 Answer ✓

    Hi Stephen,

     

    thanks for the reply. I actually have the 0.h5 file downloaded. I did not change anything during the simulation run and used the same EDEM version. I'm not sure about the read/write permission part of your answer.. The cluster runs linux and i'm using Windows locally to view the results. Worked well in the past but now suddenly i get the error.. I can re-run the sims but i'm not sure what i can change to make it work.

     

    Kind regards

    Hi Clemens,

    It sounds like there may have been some file corruption either during processing or downloading.  Did you re-download the .dem and .dfg files also.

     

    One option is to open a blank EDEM deck and go to the Analyst > File > open and choose the files as this opens from the first time-step rather than the last.  Also you can try deleting/renaming the .dfg file so this gets recreated with default properties (for the simulator and analyst) and can sometimes help.

    Regards

    Stephen

  • Unknown
    edited March 2023

    Hi Clemens,

    It sounds like there may have been some file corruption either during processing or downloading.  Did you re-download the .dem and .dfg files also.

     

    One option is to open a blank EDEM deck and go to the Analyst > File > open and choose the files as this opens from the first time-step rather than the last.  Also you can try deleting/renaming the .dfg file so this gets recreated with default properties (for the simulator and analyst) and can sometimes help.

    Regards

    Stephen

    Hi Stephen,

    it worked now that i loaded a second timestep. So i have 0.h5, 1.h5 and 100.h5 (the last one i was interested in).

     

    Cheers!