PSIM Student License – Host ID reset after Windows reset

Violetarobotica24

Hello,

I reset Windows on my laptop and reinstalled PSIM. Now I cannot reactivate my Student Edition license because I get this error:

“This license was already activated using different HostIDs.”

This is the same computer, but I no longer have access to the previous Windows installation to deactivate the old activation.

I also cannot access the Altair website to manage my license.

Could you please reset the previous Host ID activation so I can reactivate my license?

I can provide my license information and current Host ID privately if needed.

Thank you.

Ankita_v

Hi,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks