Request to reset PSIM Student Edition license activation

Sayoha_Aguado

Hello Altair Support Team,
I am using PSIM Student Edition and I am currently unable to activate my license.
It appears that my Student Edition license may still be linked to a previous activation or HostID.
Could you please reset or deactivate the previous activation so I can activate PSIM again on my current computer?

I am also experiencing access problems with Altair One. I receive “You have been blocked” and connection timeout errors.

Thank you very much for your help.

Ankita_v

We apologize for the inconvenience. There is a known site wide outage that is affecting access for our customers. Our team is actively investigating and working to restore service. At this time, we do not have an estimated time for resolution.

If this issue is impacting a deadline or other important work today, please save a copy of this message for your records as confirmation that the interruption is due to a technical issue on our side.

We appreciate your patience and understanding!