Student Edition license activation reset

Question

Hi,

my Student Edition license is currently activated on a Linux installation that is no longer accessible due to filesystem corruption. I have installed Windows on the same laptop, but I cannot deactivate the previous Linux activation.

Could you please reset/deactivate the previous activation so that I can activate my license on Windows?

Thank you for your help

Ankita_v · Answer

Hi,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks