Request to reset student license activation key-activation left=0

pravalika_19

Hello Altair Support Team,

I am using an Altair Student Edition license, but my portal displays "Activation Left: 0" after I attempted to reactivate/reinstall the software on my machine (DESKTOP-88FRPN6).

Since my previous installation is inaccessible, I am unable to deactivate it manually. Could an administrator please reset my activation count on the backend so I can reuse my key?

Details:
Activation Key: L277X-8LEO3-5IHVQ-IKUGR
Product: Altair Student Edition
Email Address: 5231421081@gvpcdpgc.edu.in

Thank you!

Ankita_v

@pravalika_19

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks