License reset after changing computer

Antonio_Jimenez_2002

Hello,

I am using PSIM 2026 Student Edition.

I recently changed my computer and I no longer have access to my previous computer, where my PSIM license was activated.

When I try to activate PSIM on my new computer, it says that the license is already activated on another HostID.

Could you please deactivate/reset the previous activation so I can activate my license on my new computer?

Thank you.

Ankita_v

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks