“Error activating license: This license was already activated using different HostIDs.”

Question

Hello,

I am using the student license and followed the steps in the website. Its been a few months since I made the student account and I dont think I activated it before on any machine. Now the error

appears when activating license. Help me. Thank you.

Ankita_v · Answer

@Asyraf Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks