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Could you please advise how to resolve this crash issue, and would you be able to assist with fixing it? My email address is 3CAT2230@tokai.ac.jp.
I recommend starting by looking at the following article.
Altair HyperWorks Hardware and system requirements - Altair Community
And to more efficiently support you, please create a support request at Siemens Support Center
Altair Support is Moving to Siemens Support Center! - Altair Community