PSIM Student License Renewal Issue

JayjayJAY

Hello Altair Support Team,

I am currently enrolled as an undergraduate student and have been using PSIM for academic and research purposes.

My PSIM student license has recently expired, and I attempted to renew it. However, I was unable to complete the renewal process. Additionally, when I checked the Altair Marketplace, the student license option did not appear on my account.

As I am currently an active student, I am unsure why this issue is occurring. Could you please help me identify the cause of this problem and advise me on how I can renew or reactivate my PSIM student license?

Thank you very much for your assistance.

Best regards,

Ankita_v

@JayjayJAY We do not see a Student Edition license generated under the account you are communicating from. To use Altair student edition Please follow the detailed software installation and Student Edition license activation instructions here:

https://community.altair.com/discussion/34207/instructions-to-access-the-free-altair-student-edition-now-in-altair-one

Please make sure to log out and log back into your Altair One account after license activation. The software download option should appear after logging back in.

To Renew your Altair one Student Edition License Key once it expires, please follow these instructions - https://community.altair.com/discussion/61846/how-to-renew-your-altair-one-student-edition-license-key-once-it-expires

If you need to use Altair managed licenses that your university has, follow the procedure here - https://community.altair.com/discussion/61871/using-the-academic-edition-licensed-with-altair-units-via-altair-one-altair-managed-licensing#latest

Note: If you need to disconnect from managed licensing and use the Student Edition license, please set an environment variable with name ALM_HHWU and value F to disconnect from managed licensing and use the student edition license. You can set it to T to use just the managed licensing.

Thanks