Getting error on psim activation saying license already activated using different host id

Eden_Sibhat

Hello Altair Support,

I am trying to activate my PSIM student license on a new PC, but I receive the error:
“This license was already activated using different HostIDs.”

I previously used this license on another computer, but I no longer have access to that PC, so I cannot deactivate it manually.
Could you please reset/deactivate the previous HostID activation so I can activate the license on my current computer?

Ankita_v

@Eden_Sibhat Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks