Request to reset student license activation – already activated error after reinstall

Francesco_Signorini

​Hello,

​I recently had to clean-install Altair HyperWorks on my computer due to some graphics driver conflicts.

​However, during the new installation, I received an error stating that my Activation Key is already active on another machine/instance. It seems I didn't formally deactivate the license before uninstalling the previous version.

​Could you please reset my student activation key so I can activate the software on my current machine?

​Thank you in advance for your help!

Ankita_v

@Francesco_Signorini

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks